AvexBirdSign in

Terms of Service

These terms govern your use of AvexBird's ad tracking and campaign platform.

Last updated: 17 September 2026

1. Agreement to these Terms

These Terms of Service ("Terms") are a legal agreement between you (and, where you act on behalf of an organisation, that organisation) and AvexBird ("AvexBird", "we", "us", "our") governing your access to and use of the AvexBird web application, APIs and related services (together, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. The Service

AvexBird is a cloud-based platform that helps agencies and marketers plan campaigns, track ad performance and manage leads in one place. Depending on your plan, the Service may include:

  • Reporting and insights on campaigns connected from third-party advertising platforms.
  • Capture and management of leads generated by your connected ad accounts.
  • AI-assisted tools for generating campaign plans, ad graphics and ad copy.
  • Optional SMS and calendar notifications relating to your leads and campaigns.
  • Paid subscription plans billed on a recurring basis.

3. Accounts

You must provide accurate information when creating an account and keep your login credentials confidential. You are responsible for all activity that happens under your account. Tell us immediately at contact@avexbird.com if you suspect unauthorised use of your account.

4. Connecting Third-Party Accounts

The Service lets you connect third-party accounts - such as Meta (Facebook) Ads, Google Ads and Google Calendar - so we can retrieve and display data like campaigns, ad sets, ads and leads on your behalf. When you connect an account, you authorise AvexBird to access that account's data through the relevant platform's API for as long as the connection remains active. You can disconnect an integration at any time from your account settings, which revokes AvexBird's access going forward.

Your use of any connected third-party platform remains subject to that platform's own terms of service. We are not responsible for the availability, accuracy or behaviour of third-party platforms or APIs.

5. Your Content and Leads

You are responsible for the content you upload to the Service (such as brand assets and campaign briefs) and for the leads that flow into the Service from your connected ad accounts, including having a lawful basis to collect, store and contact those individuals. Where the Service sends SMS notifications to your leads on your behalf, you are responsible for ensuring you have the necessary consent to do so and for complying with applicable telemarketing and messaging laws.

6. AI-Generated Content

Certain features use artificial intelligence to help draft campaign plans, ad graphics and ad copy. This output is a starting point, not a finished or verified result - AvexBird does not publish anything to a connected ad platform on your behalf, and you are responsible for reviewing, editing and approving any AI-assisted content before you use it. AI outputs may be inaccurate, and we make no guarantee as to their suitability for any purpose.

7. Subscriptions and Billing

Paid plans are billed in advance on a recurring basis through our payment processor, Stripe. By subscribing, you authorise us to charge your chosen payment method for all applicable fees. Fees are non-refundable except where required by law or expressly stated at the time of purchase. You can cancel your subscription at any time from your account settings; cancellation takes effect at the end of your current billing period.

8. Acceptable Use

You agree not to: use the Service for any unlawful purpose; attempt to gain unauthorised access to the Service or other users' data; interfere with or disrupt the integrity or performance of the Service; reverse engineer or resell the Service without our permission; or use the Service to send unsolicited or unlawful communications.

9. Intellectual Property

AvexBird and its licensors own all rights, title and interest in the Service, including its software, design and branding. You retain ownership of the content and data you upload to the Service. You grant us a licence to host, process and display that content solely to provide and improve the Service for you.

10. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service, and will give reasonable notice where practical.

11. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including as to accuracy of reporting data, uninterrupted availability, or fitness for a particular purpose. To the fullest extent permitted by law, AvexBird will not be liable for any indirect, incidental or consequential damages arising from your use of the Service.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the "Last updated" date above. Continuing to use the Service after changes take effect means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of [governing jurisdiction], without regard to its conflict of law principles.

14. Contact Us

Questions about these Terms can be sent to contact@avexbird.com .

Questions about this document? contact@avexbird.com